FAQ

What is your return policy?

We offer a 14-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

We accept all major credit cards American Express, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Do you ship internationally?

At this moment we only do shipping within the EU as well as the US

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 8-15 business days.

Do you offer free shipping?

Yes! We provide free shipping on all orders within the EU. In the US the shipping is 39.99

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

Unanswered question?

If your question wasn't answered, don't worry. All you need to do is go to the contact form and ask us there.